Articles
Delaying is an additional method we provide you to block significant amounts of...
Allowed Email Attachments? Please be advised that with the current antivirus configuration the following attachments are...
ASSP Email Interface (Must Read)The ASSP Email Interface allows you perform many functions related to the Anti-Spam Proxy by...
Can I control how aggressive or passive ASSP handles my email?With the release of ASSP 1.9, you are now able to control how ASSP handles your email. BY default...
Can I turn ASSP off?Yes you can. Just log into cPanel and click on the SPAM/ASSP icon in the "Email" section. You can...
Does the Spam Scoring filter block messages I want to receive?The Spam Scoring filter has been designed with great care to prevent this from happening....
How can i manage the ASSP spam system sensibility?In your cPanel next to ?each domain listed in the Spam scoring section at ASSPl, you can set...
How do I blacklist an email address or a domain?To add an e-mail address on your personal blacklist send a mail to assp-persblack@yourdomain...
How do I report a false positive?If you see a valid message in your spambox, you can report this message to our mail...
How do I report a Spam email?When you receive a Spam message you have a choice to either just delete it and move on,...
How do I whitelist an email address?1. If you want whitelist an email address i.e myclient@myclient.com you need to...
How do I whitelist an entire domain?1. If you want whitelist an entire domain, you need to send an email to...
Important information about forwarding your email email to your ISP?Many of our clients like to forward email to their ISP email account (example:...
Is there a way to see a list of my blocked emails?Besides visting your spambox from time to time, you can also send a blank email to...
Too many good senders are being blocked by ASSP.If you have many good senders blocked (even if you are forwarding the errors to...
Too much SPAM, What can I do?If you have too much SPAM passing (even if you are forwarding the errors to...
What do you consider Spam?Email Spam is Unsolicited Bulk Email (UBE) or Unsolicited Commercial Email (UCE). Unsolicited...
What is ASSP?ASSP (Anti-Spam SMTP Proxy) is one of the most advanced Spam/Anti-virus filtering systems...
Where do I report Spam abuse?You may report Spam abuse by using the ASSP spam reporting system in cPanel. You may also contact...
